FAQ

The majority of our clients are private landlords but we also manage properties for freehold companies. We are able to offer block management services.

Managing your property can be time-consuming, particularly when there are repair or maintenance issues. Many tenants specifically look for managed properties as they expect a quick, professional service. Using Property Management services can therefore give you an advantage over landlords who manage their properties themselves. A well-managed property may also increase the chance of tenants extending their tenancies which in turn can reduce void periods. By appointing us, landlords also benefit in having a useful intermediary in case of any property issues or disagreements.

Please email or call us and we will be happy to discuss your requirements. We always prefer to visit your property if possible and there is no charge for this. If you need urgent assistance please let us know.

For urgent issues we will respond to emails and calls immediately. For less urgent issues we will respond within 24hrs. Our office hours are 9am-6pm Monday to Friday. We offer a 24/7 service for property emergencies.

We do not currently offer a standard lettings service but we would be happy to discuss your requirements.

Yes, we are able to manage building and refurbishment works on your behalf. This service is not included as part of our standard annual Property Management service. Please contact us for further details.

Yes, we offer a 24/7 service. This is for genuine property emergencies only. We will be happy to respond to all other issues during office hours which are 9am-6pm.

Yes, we offer a key-holding service, your keys will be coded and held securely.

Yes, we are able to provide Property Management services to lettings agents that do not offer this service to their clients.

The majority of our clients are private landlords but we also manage properties for freehold companies. We are able to offer block management services.

Yes we offer a service for vacant properties. We are able to make regular visits to your property, deal with maintenance issues and pay any bills on your behalf. You can decide how often we visit your property (e.g. once every fortnight, every month, every two months). Please contact us for further information.

A printable version of our website is available here.

Pricing

We offer a fixed price service based on the size of your property, irrespective of location. Our annual fees start at £1250+VAT.

If you decide to use our Property Management service our fees are due when your contract begins. We welcome payment by bank transfer or debit / credit card.

No, we do not add an administration charge to repair and maintenance costs. For example, if a gas engineer charges £90+VAT for a Gas Safety Certificate that is how much you will pay.